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#40205 - 12/31/05 01:14 PM Supporting and Extending the IT Infrastructure Library (ITIL)
HighLander Offline

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Registered: 03/07/02
Posts: 270
Loc: Canada
Supporting and Extending the IT Infrastructure Library (ITIL)

Quote:
Companies are constantly developing and redeveloping processes to streamline organizational efficiency. This proves to be costly and unproductive. As a result, IT organizations have turned to the Information Technology Infrastructure Library (ITIL) to provide guidance to their development and implementation of standardized processes. Why recreate the wheel? As a result of ITIL focus on process, the following document is designed to supply an overview of ITIL, as well as provide extensions to the framework to incorporate the use of applications to support ITIL implementation.
Published : 05/06/2004
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Unless you try something to which you have not already succeeded ~ Then you shall NEVER grow

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#40206 - 01/02/06 01:17 PM Re: Supporting and Extending the IT Infrastructure Library (ITIL)
Infinite Offline



Registered: 03/09/02
Posts: 1041
Loc: Canada eh
Your "publish" date is almost 2 years out of whack with the date on the front of the whitepaper. Might want to fix that.

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#40207 - 01/02/06 05:00 PM Re: Supporting and Extending the IT Infrastructure Library (ITIL)
HighLander Offline

*****

Registered: 03/07/02
Posts: 270
Loc: Canada
Damn sorry didn't catch that cheers
_________________________
Unless you try something to which you have not already succeeded ~ Then you shall NEVER grow

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#40208 - 01/03/06 03:12 AM Re: Supporting and Extending the IT Infrastructure Library (ITIL)
Infinite Offline



Registered: 03/09/02
Posts: 1041
Loc: Canada eh
And I bet you thought no one ever looked in here :p

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#40209 - 01/03/06 11:31 AM Re: Supporting and Extending the IT Infrastructure Library (ITIL)
HighLander Offline

*****

Registered: 03/07/02
Posts: 270
Loc: Canada
lol the site I got it from had a different publish date, and I read the paper, but for some reason just gleamed over that date, crazy
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