[Reuters] Apple CEO apologizes to Chinese consumers, revamps service

Posted by: UGN Security

[Reuters] Apple CEO apologizes to Chinese consumers, revamps service - 04/01/13 04:22 PM

BEIJING/SAN FRANCISCO (Reuters) - Apple Inc Chief Executive Tim Cook apologized to Chinese consumers on Monday and altered iPhone warranty policies in its No. 2 market after more than two weeks of condemnation of its after-sales service in the state-run media.