Supporting and Extending the IT Infrastructure Library (ITIL)

Posted by: HighLander

Supporting and Extending the IT Infrastructure Library (ITIL) - 12/31/05 09:14 PM

Supporting and Extending the IT Infrastructure Library (ITIL)

Quote:
Companies are constantly developing and redeveloping processes to streamline organizational efficiency. This proves to be costly and unproductive. As a result, IT organizations have turned to the Information Technology Infrastructure Library (ITIL) to provide guidance to their development and implementation of standardized processes. Why recreate the wheel? As a result of ITIL focus on process, the following document is designed to supply an overview of ITIL, as well as provide extensions to the framework to incorporate the use of applications to support ITIL implementation.
Published : 05/06/2004
Posted by: Infinite

Re: Supporting and Extending the IT Infrastructure Library (ITIL) - 01/02/06 09:17 PM

Your "publish" date is almost 2 years out of whack with the date on the front of the whitepaper. Might want to fix that.
Posted by: HighLander

Re: Supporting and Extending the IT Infrastructure Library (ITIL) - 01/03/06 01:00 AM

Damn sorry didn't catch that cheers
Posted by: Infinite

Re: Supporting and Extending the IT Infrastructure Library (ITIL) - 01/03/06 11:12 AM

And I bet you thought no one ever looked in here :p
Posted by: HighLander

Re: Supporting and Extending the IT Infrastructure Library (ITIL) - 01/03/06 07:31 PM

lol the site I got it from had a different publish date, and I read the paper, but for some reason just gleamed over that date, crazy