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Tech Support · FAQ Entries

My software never crashes in Windows 2000/XP, my system just · Start -> Control Panel -> System -> Advanced Tab -> Startup and Recovery button -> Uncheck Automatically reboot (restart).
My text size in IE got really huge or small! · View->Text Size->Medium (or whatever) Alternatively, holding down ctrl and moving your mouse wheel will change sizes on the fly.
My virus scanner detects a virus in my "System Volume · The System Restore feature introduced in Windows XP/ME has copied the virus into the restore archive. You'll need to turn off system restore to be able to clean inside that directory (or edit the NTFS permissions if you are feeling adventurous).
The Task Manager in Win2k or WinXP is missing its · Double-click the grey border.
What are some "Must Have" utlities? · Multimedia/Digital Imaging AcdSee (3) Adobe Illustrator Adobe Photoshop http://www.adobe.com/products/photoshop/main.html Animagic animated gifs Corel Draw Hypersnap IconPackager (Themes for Icons/Cursors) IrfanView http://www.irfanview.com/ Lviewpro
What is Linux? · Linux is a free operating system that can be downloaded or purchased from several different places. There are many different distributions of Linux available. If you are new to Linux you should start with a more user friendly operating system such as
What is RAID and how can I use it? · RAID is an acronym for Redundant Array of Independent Disks. There are two popular types (but not the only types) of RAID, one is striping and the other is mirroring. Striping speeds up your hard drives and combines the drive space into one large vir
What type of RAM do I have in my system? · If your system was made by a large manufacturer (Dell, HP, etc) then go to www.crucial.com and use the memory selector to choose your computer make and model. This will tell you what kind of RAM you need. If, however, your system was built by a compa
What's a good alternative audio player? Winamp is getting me · For the minimalists, foobar2000 offers a very nice stripped down player with support for WAV, AIFF, VOC, AU, SND, Ogg Vorbis, MPC, MP2, MP3 out of the box in addition to a whole ton of plugins and a great SDK. FooBar2000: http://www.foobar2000.org/
When I click on a link in IE that should · Click start->run. type regsvr32 urlmon.dll and then click ok. Click ok again on the dialog box that pops up. http://support.microsoft.com/default.aspx?scid=kb;en-us;q281679
When I go into Windows Explorer or Internet Explorer, that · View->Status Bar Alternately, if this isn't keeping the changes, you can do this: 1. Close all Windows Explorer and Internet Explorer windows. 2. Open Windows Explorer. 3. Select Status Bar from the View menu. Verify that you can see the status bar a
When I try to save pictures with Internet Explorer, it · Your Internet cache is probably full. Go to Tools->Options. In the general tab, select the Delete Files button in the Temporary Internet Files area. If this solution doesn't work, or if you would like to know more about this problem, the following tw
When I try to shut off my computer, it goes · Try turning off any Wake-on-LAN or Wake-on-PCI features in your BIOS.
When I turn my computer on, it makes these weird · Those beeps come from your BIOS, and they indicate that something is preventing your computer from POSTing normally. Determine who makes your BIOS (it will almost certainly be either Award, AMI or Phoenix), and check their websites for a list of beep
Where can I obtain drivers for my older hardware? · First thing's first, make sure you check your manufacturer's website. If they don't support your product anymore, also check http://www.driverguide.com (you'll have to register.. but it's free) (BDA7DD informs us that the universal password for drive
Why does half my start menu disappear sometimes? · You need to turn off Personlized Menus. right click on the Taskbar, to to properties. In Windows 2000, just uncheck Use Personalized Menus. In Windows XP Classic, go to the Start Menu tab, click on Customize and uncheck Use Personalized Menus.
Why won't my system won't boot a CD or DVD? · Generally this means that the CDRom or DVD Drive in your computer is set to boot after the hard disk; this will cause a problem as usually you'll be installing Linux over a system that already has an operating system on the hard drive, so you'll need
Will I see a large performance gain if I buy · It depends what you're going to do with it. You'll need an OS that will support dual processing, which means Windows NT 4, Windows 2000, Windows XP (except for Home Edition) or Linux (most flavours support SMP, but check the documentation to be sure*
Windows 2000/XP is running slowly. I notice many system services · You can find out what these services are, what they do, and how to disable them by reading the following guides: Windows 2000: http://www.blackviper.com/WIN2K/servicecfg.htm Windows XP: http://www.blackviper.com/WinXP/servicecfg.htm Alternatively, ch
Windows crashed and I would like to know why · Check your system even log at Control Panel -> Administrative Tools -> Event Viewer -> System
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