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#45084 - 03/05/08 04:57 AM Windows XP issue  
Joined: Oct 2007
Posts: 64
ZER0_DECEPTION Offline
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ZER0_DECEPTION  Offline
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Joined: Oct 2007
Posts: 64
Eugene, OR, USA
I'm trying to fix a problem my friend's computer is having. Every time I log on (to any active account), an installation dialog box appears. If I close it, it immediately reopens itself. At first, it was Coral Paint Pro, but once I removed the program, the same dialog box appears for Sonic Updater. However, even after I deleted that program, it continues to return and will not go away.

I've tried running several anti-virus programs, which found a trojan the first scan (successfully deleted) and has not found a thing since. Once when I shut the computer down, a dialog box stated a program was having difficulty closing: shelllconhiddenwindow. When I looked at the boot configuration (msconfig command, not in the bios), I noticed several start-up programs that were missing either description or name (all with this problem had nonsense for the name (if a name at all)). In addition, they're all located in the windows32 folder, which I scanned with no apparent problems. Any suggestions?

Thank you for your help.


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#45087 - 03/05/08 07:25 AM Re: Windows XP issue [Re: ZER0_DECEPTION]  
Joined: Feb 2002
Posts: 7,202
Gremelin Offline
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Gremelin  Offline

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Joined: Feb 2002
Posts: 7,202
Likes: 11
Portland, OR; USA
shelllconhiddenwindow is the prompt from MusicMatch Jukebox; either reinstall it or uninstall it if you don't use it.


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